
Online consultations are also available
For people with layered health histories, long-term fatigue, neurological symptoms, inflammatory patterns, mould or toxin concerns, gut-brain issues, or cases where many pieces of the picture appear to overlap. The goal is to map the case carefully and identify the most useful next step — rather than forcing the person into one category.
Some patients do not fit neatly into a single service category. They may have been told they have chronic fatigue, fibromyalgia, anxiety, or that their results are normal — but they know that something more complex is happening. They may have neurological symptoms alongside gut issues, inflammatory patterns, toxin exposure, hormonal disruption, and a history that spans many years and many practitioners.
These are often the most underserved patients in the health system — not because their concerns are not valid, but because the system is not designed to hold the complexity of their picture. Jo Grabyn's approach begins by taking that complexity seriously, mapping it carefully, and identifying the most useful next step rather than forcing the person into a pre-existing category.
People who have been managing fatigue, brain fog, and cognitive symptoms for months or years — often with a history of post-viral illness, chronic infections, or unexplained immune activation — and who want a more structured assessment of what may be contributing.
People who suspect that mould exposure, heavy metal accumulation, or other environmental toxins may be contributing to their neurological symptoms, fatigue, or cognitive change — and who want an assessment-led approach to investigating and addressing this.
People whose neurological and cognitive symptoms co-occur with significant gut health concerns — including dysbiosis, intestinal permeability, food sensitivities, or inflammatory bowel patterns — and who want to understand the gut-brain connection in their specific case.
People with a history of autoimmune conditions, chronic inflammatory patterns, or immune dysregulation who are experiencing neurological symptoms, cognitive change, or mood disturbance alongside their primary health concerns.
People who have not fully recovered from a viral illness — including COVID-19 — and who are experiencing persistent neurological symptoms, brain fog, fatigue, cognitive change, or autonomic dysregulation.
People whose health picture involves many overlapping systems — hormonal, metabolic, neurological, gut, immune — and who have not found a practitioner willing to hold the full complexity of their case and build a structured plan.
Jo does not begin complex cases by trying to fit the person into a pre-existing category. She begins by building the most complete picture possible — the full history, the timeline, the symptom patterns, the investigations that have already been done, the treatments that have and have not helped, and the person's own understanding of what is happening.
From that picture, the most useful next step becomes clearer — whether that is further functional investigation, a specific area of focus, referral coordination, or a structured plan that addresses the most impactful contributors first.
This work is complementary to appropriate medical care — not a replacement for it. Where medical investigation or specialist referral is needed, Jo will say so clearly and support the coordination of that care.
Start with a Brain Health Discovery Call
"Complex does not mean unanswerable. It means the map needs to be drawn more carefully."
Building a comprehensive picture of the full history — including symptom onset, triggers, previous investigations, treatments tried, and the person's own understanding of their case.
Assessment of relevant functional markers — metabolic, hormonal, nutrient, inflammatory, gut, toxin, and immune — that may not be included in standard blood panels.
Consideration of gut microbiome, intestinal permeability, food sensitivities, and the bidirectional gut-brain connection as contributors to neurological and cognitive symptoms.
Structured assessment of potential mould, heavy metal, or other environmental toxin exposure where clinically relevant, and discussion of appropriate investigation and support strategies.
Consideration of inflammatory load, immune activation patterns, and neuroinflammatory contributors to cognitive and neurological symptoms.
Clear communication with GPs, neurologists, immunologists, and other relevant specialists where medical investigation or co-management is appropriate.
No. Jo's work is complementary to appropriate medical care. If medical investigation or specialist referral is needed, she will say so clearly and support the coordination of that care. This service does not replace diagnosis, emergency care, or treatment from your GP or relevant medical specialist.
Standard medical testing does not assess all functional contributors to complex chronic health presentations. Jo's approach may consider additional functional markers, lifestyle patterns, environmental exposures, and other factors that standard testing does not routinely cover.
Yes. Jo's assessment-led approach is relevant for people with these diagnoses who want to understand the functional contributors to their symptoms and explore a more structured approach to support. This work sits alongside, not instead of, appropriate medical management.
Yes. Post-viral neurological symptoms, brain fog, fatigue, and autonomic dysregulation are presentations that Jo's approach is designed to address. A discovery call is the best way to understand whether Bounce Matters may be a suitable next step for your situation.
Yes. Online consultations are available for patients across Australia. Contact the clinic to confirm which appointments can be delivered remotely.
The timeline varies significantly depending on the complexity of the presentation, the investigations required, and the person's goals. A discovery call is the best way to understand what may be appropriate for your situation.

Begin with a Brain Health Discovery Call — a low-pressure conversation to understand your situation and identify whether Bounce Matters may be a suitable next step for your complex health picture.
Available in clinic at Bounce Matters, Manly, and via online consultation across Australia. This service is educational and complementary — it does not replace medical or specialist care.